Ever want to find a specific email, but aren’t sure when it was sent? Or want to find all the email you’ve gotten from a specific person? Or on a specific topic? By formatting your search to target a specific batch of email from your inbox, you can reduce all the time you spend clicking through past messages. Here’s how:
First, in your inbox, locate the search box at the top of the screen:
Then use the following search formats to locate specific batches of email:
=> This search will locate all emails from an address or name that contains the word “roger” (NOT case sensitive)
=> This search will locate all emails with the word “finance” in the subject (also NOT case sensitive)
=> This search will locate all emails which contain the words “computer science” in the body of the message (also NOT case sensitive)
=> This search will locate all emails that have the date field of 10 August 2018, irrespective of time. NOTE: The format here is precise and must be “day dash abbreviated month dash full year.”
=> This search will locate all emails that have a date field after 10 August 2018, irrespective of time. NOTE: The format here is precise and must be “day dash abbreviated month dash full year.”
=> This search will locate all emails that have the date field before 10 August 2018, irrespective of time. NOTE: The format here is precise and must be “day dash abbreviated month dash full year.”
=> This search will locate all emails that are greater than 10 Kbytes or 10000 bytes. These messages are likely to have attachments.
=> This search will locate emails that are smaller than 10 Kbytes or 10000 bytes. These messages are likely to be text only and not have attachments.
When you use our PSMailbox app (version 1.2 or higher) on your iPhone/iPad, any email attachments that you view or preview are automatically saved to your local device in Apple’s “Files” app. To access these files for modification or to mark them for reply, you should open the Files app on your device and find the menu titled “Locations.” Beneath this you will see a link to “On my iPhone” or “On my iPad.”
All the attachments that you click to view and download are stored in a folder called “attachments.” Similarly, when you choose to download an attachment to the PSMailbox app from Cabinet, it gets stored in a folder called “cabinet.”
NOTE: If you decide to uninstall PSMailbox or you choose to logout and clear your session from the PSMailbox app, all these files are deleted from your device as a security measure.
When using the Safari browser, you may experience unexpected logout from your PSMail account. This is because the Safari browser prefetches your most visited site and may accidentally open PSMail’s logout site and get you kicked out of your session.
To avoid this, open Safari -> Preferences -> Search and disable the option that says “Preload Top Hit in the background” as shown below.
As part of our enhanced security, PSMail servers enforce strict browser session checks and also block concurrent access to your account from multiple browsers. Here we will explain to you how to close your browser (not just the current window of the browser) and restart it to clear your session and ensure a proper secure login next time you access PSMail.
PSMail users can forward their emails to another email address or to a phone via email-to-sms gateway. When forwarding an email you can choose to forward the full message or just a “0” byte as a notification to your alternate email address.
These days, it seems we all wear a number of different hats. There’s a hat we put on for our job (or two for our jobs!), one for our family, another couple for civic activities and friends. In our digital world, it seems inevitable that all these aspects of our lives, however diverse, end up running into each other in one concentrated space: our inbox.
PSMail has recently introduced a mail rules system to help untangle your inbox and keep all your “hats” in order. It can even take care of some simple tasks on its own, saving you time and effort. Best of all, it’s included at no extra charge with the subscription you already have!
If you have been using the POP3 protocol to collect email for a long time and would like to move to IMAP to support multiple machines or to ensure that your messages are preserved on the server, here are the steps you should take (NOTE: more on the relative advantages and disadvantages of each protocol here):
1. Create a new IMAP account on the same computer with the same email client that you currently use with POP3. Don’t delete your current POP3 account.
2. Ensure the new IMAP account can send and receive emails.
3. Disable but do not delete the POP3 account. In most email clients you can do this by selecting “Do not include this account when sending and receiving.” If there is no such option, just enter an incorrect password in the POP3 account to prevent it from collecting any more emails while the IMAP account is still functional.
4. Drag and drop emails from specific folders (Inbox, Sent, etc.) in your POP3 account to related folders (Inbox, SENT-ITEMS, etc.) in your IMAP account.
5. After the copy operation is complete, ensure that all emails actually copied and are complete. You can check this by closing your email and logging into your PSMail account via your browser at https://mail.psmail.net/dashboard/.
6. Go ahead and delete the POP3 account on your email client.
You’re finished! If you have any questions about this process or need further guidance, please contact our helpdesk here and we’ll be happy to help!