PSMail Connect is a new video conferencing service from PSMail. Please see below for the answers to the most frequently asked questions about PSMail Connect.Continue reading PSMail Connect FAQ
PSMailbox iOS apps were updated to our latest version to support all the privacy features provided Apple in their iOS apps ecosystem. There are also two new features that are highlighed here
- Cabinet availability in Files app
Apple’s iOS devices provide a File app which allows you to connect to “Cloud Storage” such as iCloud. PSMailbox app now publishes the documents, pictures, videos and other resources stored in PSMail Cabinet to be visible in the Files app. Please see the screenshot below as to where to access these resources when in iPhone or iPad’s native Files app
2. Sharing pictures, videos, files from device to Cabinet cloud
iOS devices also provide aa simple way to use the “share” icon to share an image or a document to other users either via email or into a cloud storage. If you have PSMailbox app on your iOS device, you can quickly share these Photos or other resources, by choosing PSMailbox as an option after click on “share” icon. See screenshot below for details.
If you are on Mac OS X El Capitan or an earlier version and are receiving a certificate error, it is likely your Keychain is corrupted. You can follow the steps below to try to have it fixed. If you are running the latest Mac (Catalina at this time), DO NOT reset your keychain; instead contact our support for help .Continue reading Certificate error on Mac OS X
Improving your email workflow with some helpful updates!
We’ve all done it. Probably more than once. You write out your email and carefully craft your explanation of the files or pictures you are attaching. Satisfied, you hit “send”…only to realize in a flash of frustration that you forgot to actually attach your attachments. Typically, it’s too late to fix this minor blunder. You’re forced to craft another email, apologetically explaining your mistake.
The latest update for the PSMailbox apps (iPhone and Android) provides the ability to deliver notifications when a new email arrives in your Inbox. This article explains how to use this new feature.
PSMail’s security includes the digital signing of each individual email (DMARC) and its Domain Name System (DNS). Though the security benefits are substantial, this feature can make it difficult for other service providers (MailChimp or Constant Contact, for example) to appropriately relay email as if the email came from a PSMail authenticated user. When using one of these third-party services, a PSMail user may have trouble getting their messages to go through and be authenticated by the recipients.Continue reading PSMail and Marketing Email Services
Ever want to find a specific email, but aren’t sure when it was sent? Or want to find all the email you’ve gotten from a specific person? Or on a specific topic? By formatting your search to target a specific batch of email from your inbox, you can reduce all the time you spend clicking through past messages. Here’s how:Continue reading Searching Email Efficiently
When you use our PSMailbox app (version 1.2 or higher) on your iPhone/iPad, any email attachments that you view or preview are automatically saved to your local device in Apple’s “Files” app. To access these files for modification or to mark them for reply, you should open the Files app on your device and find the menu titled “Locations.” Beneath this you will see a link to “On my iPhone” or “On my iPad.”
All the attachments that you click to view and download are stored in a folder called “attachments.” Similarly, when you choose to download an attachment to the PSMailbox app from Cabinet, it gets stored in a folder called “cabinet.”
NOTE: If you decide to uninstall PSMailbox or you choose to logout and clear your session from the PSMailbox app, all these files are deleted from your device as a security measure.
When using the Safari browser, you may experience unexpected logout from your PSMail account. This is because the Safari browser prefetches your most visited site and may accidentally open PSMail’s logout site and get you kicked out of your session.
To avoid this, open Safari -> Preferences -> Search and disable the option that says “Preload Top Hit in the background” as shown below.
Unable to make a payment to PSMail? This is often due to an extension in your browser or a security plugin that blocks you for completing a payment. You may get errors like this:
Requests to the server have been blocked by an extension