ZeroPass – Push Authentication

ZeroPass is a new feature we’re introducing  to your PSMail account that will enable you to  login to your account without the  need for a password. PSMail has featured the app PSMail2FA as a way for users to take advantage ofTwo-Factor Authentication (2FA) in securing their account. This same app now supports ZeroPass – a feature that uses push authentication to reduce the risks associated with traditional passwords. In addition to the app, the only other requirement is a mobile device that can support biometric authentication.

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PSMailbox app lock screen

PSMailbox app on Android and iPhone has an automatic lock that locks the app with a lock screen. The App can be unlocked using either your biometric (fingerprint, facial recognition) authentication or any local protection such as passcode you have on your mobile device. The default timeout for the app is 30 minutes. You can change the default timeout or disable the locking entirely

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Attachments with PSMailbox App (Apple Products)

When you use our PSMailbox app (version 1.2 or higher) on your iPhone/iPad, any email attachments that you view or preview are automatically saved to your local device in Apple’s “Files” app. To access these files for modification or to mark them for reply, you should open the Files app on your device and find the menu titled “Locations.” Beneath this you will see a link to “On my iPhone” or “On my iPad.”

All the attachments that you click to view and download are stored in a folder called “attachments.” Similarly, when you choose to download an attachment to the PSMailbox app from Cabinet, it gets stored in a folder called “cabinet.”

NOTE: If you decide to uninstall PSMailbox or you choose to logout and clear your session from the PSMailbox app, all these files are deleted from your device as a security measure.

SETUP: ActiveSync using iPhone/iPad

iPhone/iPad and PSMail support Microsoft’s ActiveSync protocol to get push notifications from your PSMail account on your mobile devices. Instructions for configuring your iPhone to PSMail are as follows. (Note: While these screenshots are from the iPhone, an iPad can be set up using the same instructions.)

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What is Mobile VPN?

Mobile VPN is the VPN (Virtual Private Network) service provided by PSMail. VPN is a private network system that uses the public internet to “tunnel” traffic secretly and securely from your PC/phone to a computer network. This allows you to safely access your PSMailbox and other Internet resources from a limited or unsecure network connection (ex. public wireless or internet cafe). Continue reading What is Mobile VPN?