General Questions – PSMail.net support pages

ZeroPass – Push Authentication

ZeroPass is a new feature we’re introducing to your PSMail account that will enable you to login to your account without the need for a password. PSMail has featured the app PSMail2FA as a way for users to take advantage ofTwo-Factor Authentication (2FA) in securing their account. This same app now supports ZeroPass – a feature that uses push authentication to reduce the risks associated with traditional passwords. In addition to the app, the only other requirement is a mobile device that can support biometric authentication.

PSMailbox iOS updates

PSMailbox iOS apps were updated to our latest version to support all the privacy features provided Apple in their iOS apps ecosystem. There are also two new features that are highlighed here

Cabinet availability in Files app

Apple’s iOS devices provide a File app which allows you to connect to “Cloud Storage” such as iCloud. PSMailbox app now publishes the documents, pictures, videos and other resources stored in PSMail Cabinet to be visible in the Files app. Please see the screenshot below as to where to access these resources when in iPhone or iPad’s native Files app

2. Sharing pictures, videos, files from device to Cabinet cloud

iOS devices also provide aa simple way to use the “share” icon to share an image or a document to other users either via email or into a cloud storage. If you have PSMailbox app on your iOS device, you can quickly share these Photos or other resources, by choosing PSMailbox as an option after click on “share” icon. See screenshot below for details.

PSMailbox App Notifications

The latest update for the PSMailbox apps (iPhone and Android) provides the ability to deliver notifications when a new email arrives in your Inbox. This article explains how to use this new feature.

Continue reading PSMailbox App Notifications

PSMail and Marketing Email Services

PSMail’s security includes the digital signing of each individual email (DMARC) and its Domain Name System (DNS). Though the security benefits are substantial, this feature can make it difficult for other service providers (MailChimp or Constant Contact, for example) to appropriately relay email as if the email came from a PSMail authenticated user. When using one of these third-party services, a PSMail user may have trouble getting their messages to go through and be authenticated by the recipients.

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Continue reading How can I better manage my email? (Hamster Revolution)

What is VPN?

VPN is a private network system that uses the public internet to “tunnel” traffic secretly and securely from your PC to a corporate or a private computer network. This allows you to safely access your resources and in some cases (such as PSVPN) the rest of the Internet from a limited or unsecure network connection (ex. public wireless or internet cafe).

Continue reading What is VPN?

What is Mobile VPN?

Mobile VPN is the VPN (Virtual Private Network) service provided by PSMail. VPN is a private network system that uses the public internet to “tunnel” traffic secretly and securely from your PC/phone to a computer network. This allows you to safely access your PSMailbox and other Internet resources from a limited or unsecure network connection (ex. public wireless or internet cafe). Continue reading What is Mobile VPN?

PSMail Security Advisories

PSMail follows coordinated vulnerability disclosure (CVD) process to work with security researchers who are willing to responsibly disclose vulnerability information to our security office.

Continue reading PSMail Security Advisories

Is my email secure?

“Secure email” can sometimes be a slippery term. What exactly does it mean? How secure is my communication really?

There are different levels of security and privacy for email, and there are also different ways of providing it. Some technologies focus only on specific aspects of the email process and others were created to defend against specific threats. For your own peace of mind and confidence, its important to know just what is meant when we at PSMail claim to provide secure email services.

Continue reading Is my email secure?

Reporting security issues

PSMail maintains a Product Security Incident Response Team PSIRT team to coordinate security and vulnerability information found in PSMail’s service. Our PSIRT can be reached by sending email to security@psmail.net or to postmaster@psmail.net. Reports from security researchers, other vendors and government organizations can be sent to the email address security@psmail.net.

If encrypted communication is desired, we provide by S/MIME and PGP encryption support for sending emails to our security team. Please see our PGP Key below (expires Jan 19, 2022). Our PEM cert file expires in March 2020 can be downloaded here