When you use our PSMailbox app (version 1.2 or higher) on your iPhone/iPad, any email attachments that you view or preview are automatically saved to your local device in Apple’s “Files” app. To access these files for modification or to mark them for reply, you should open the Files app on your device and find the menu titled “Locations.” Beneath this you will see a link to “On my iPhone” or “On my iPad.”
All the attachments that you click to view and download are stored in a folder called “attachments.” Similarly, when you choose to download an attachment to the PSMailbox app from Cabinet, it gets stored in a folder called “cabinet.”
NOTE: If you decide to uninstall PSMailbox or you choose to logout and clear your session from the PSMailbox app, all these files are deleted from your device as a security measure.
PSMail email interface has the ability to create custom email templates for you to use with your Groups or Lists. If you regularly send email updates like newsletters, greetings, thank you notes, payment receipts, or payment invoices these templates can both streamline your process as well as enhance the look of the email you’re sending.
When using the Safari browser, you may experience unexpected logout from your PSMail account. This is because the Safari browser prefetches your most visited site and may accidentally open PSMail’s logout site and get you kicked out of your session.
To avoid this, open Safari -> Preferences -> Search and disable the option that says “Preload Top Hit in the background” as shown below.
As part of our enhanced security, PSMail servers enforce strict browser session checks and also block concurrent access to your account from multiple browsers. Here we will explain to you how to close your browser (not just the current window of the browser) and restart it to clear your session and ensure a proper secure login next time you access PSMail.
PSMail users can forward their emails to another email address or to a phone via email-to-sms gateway. When forwarding an email you can choose to forward the full message or just a “0” byte as a notification to your alternate email address.