Category: FAQs

Find here answers to common questions about our service, usage of PSMailbox, errors / issues faced by clients while using PSMailbox.

How can I use PSMail to set up a webpage or display an image library?

PSWeb is a web tool included with every PSMail subscription. It helps you create online image libraries, newsletters, and simple webpages. Read more for further information and for setup instructions.

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How can PSMail help me access social media?

Social media sites such as Twitter, Facebook, and YouTube have grown increasingly popular. They are now used by millions to stay closely connected with friends and family, even across great distances. In some situations, however, access to these services is restricted or unsafe because of security concerns. Continue reading How can PSMail help me access social media?

What is PSLists and how do I use it?

PSLists is a secure email list used to communicate with a set group of people. Messages are sent to a “list address” (ex. soccerclub@lists.psmail.net) and all members of the list, called subscribers, have access to it. The following article explains how PSLists can be used and provides answers to some frequently asked questions.

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What is a software token and how do I use it?

A software token is a type of Two Factor Authentication (2FA) that provides additional security for your account by requiring both your password and a random token number for access. The random token number is dependant on a private key file that is generated for you.*  The token number changes every 15 minutes, making it impossible for others to eavesdrop and/or guess your access information.

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What is virtual keypad login?

Virtual keypad is a technology used by PSMail for subscribers who need to access their account from a public place or using a public computer. Many such situations, such as at an Internet cafe’ or airport, expose you to keystroke loggers and software password sniffers that can collect your password as you type it, thus compromising your secure email account. Continue reading What is virtual keypad login?