Social media sites such as Twitter, Facebook, and YouTube have grown increasingly popular. They are now used by millions to stay closely connected with friends and family, even across great distances. In some situations, however, access to these services is restricted or unsafe because of security concerns. Continue reading How can PSMail help me access social media?
Category: FAQs
Find here answers to common questions about our service, usage of PSMailbox, errors / issues faced by clients while using PSMailbox.
Is it safe to forward mass emails?
Forwarding mass emails (such as emailed chain letters or bizarre consumer warnings) seems harmless but may have negative repercussions.
Should I use POP or IMAP for my email client connection?
This article contains examples and explanations to help you decide whether POP or IMAP is right for you.
Continue reading Should I use POP or IMAP for my email client connection?
What is PSLists and how do I use it?
PSLists is a secure email list used to communicate with a set group of people. Messages are sent to a “list address” (ex. soccerclub@lists.psmail.net) and all members of the list, called subscribers, have access to it. The following article explains how PSLists can be used and provides answers to some frequently asked questions.
What is a software token and how do I use it?
A software token is a type of Two Factor Authentication (2FA) that provides additional security for your account by requiring both your password and a random token number for access. The random token number is dependant on a private key file that is generated for you.* ย The token number changes every 15 minutes, making it impossible for others to eavesdrop and/or guess your access information.
Continue reading What is a software token and how do I use it?
What is virtual keypad login?
Virtual keypad is a technology used by PSMail for subscribers who need to access their account from a public place or using a public computer. Many such situations, such as at an Internet cafe’ or airport, expose you to keystroke loggers and software password sniffers that can collect your password as you type it, thus compromising your secure email account. Continue reading What is virtual keypad login?
What is a One Time Password and how do I use it?
A one time password (OTP) is a password that is only valid for a single login session or transaction. This article explains their uses and how to generate one.
Continue reading What is a One Time Password and how do I use it?
Why can’t I log back into my PSMail account after logging out?
This article explains a frequent issue with a simple solution: trouble logging into PSMail.
Continue reading Why can’t I log back into my PSMail account after logging out?
How can I send extra large file attachments?
The maximum size for an email attachment is approximately 30 MBytes of files. The following article explains how to send larger attachments without negatively effecting your recipients.
Continue reading How can I send extra large file attachments?
What is autoresponder and how do I use it?
This article explains how to use the autoresponder function in your PSMail account to respond to friends and colleagues in your absence.