What should I do if my mobile device says that the certificate provided by PSMail is not trusted?

Please note that PSMail’s certificate is registered and usually up to date. Verify the following information:

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Why do I keep getting an error when I check my mail using Internet Explorer on my MAC OS computer?

Explanation of the “Security failure. Data decryption error” received with Internet Explorer on a Macintosh OS 9 computer.

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Why do some of my incoming emails contain a winmail.dat file?

Email users sometimes find that they receive email messages with a strange file attached: winmail.dat. When they attempt to open this file, either it can’t be opened at all, or it contains “garbage” data. In this article we explain the problem and offer solutions to help correct it.

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