How can I compress images and documents so the files are small enough to email?

It is convenient to send images and documents via email or share them using a file share. However, email size limits (typically 20 MBytes) keep you from sharing large documents. It is important to note that most doucments can be compressed to a smaller size without loosing content and quality.

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How do I archive old emails (and access them once I’ve done so)?

If you use IMAP or webmail as your email client and you do NOT regularly delete emails from your account, your mailbox can get full and incoming emails be rejected into your mailbox. We recommend you use the “Automatic Archiving” settings in PSMail to regularly archive old messages.  When you are logged into PSMail, you can go to “Manage Account” and then to “Archive Settings.” You will see two settings for archiving, one for archiving large messages that come into your mailbox and another to automatically archive messages that have been in your inbox for a specified number of days (we recommend 720 days). The automatic archiver runs once every week to check for emails in your Inbox that are older than 720 days and moves them to your archive. Once the email is in the archives, it is accessible for 30 days. After 30 days these messages are automatically deleted.

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What is archived email and how can I access it?

When you receive a very large email (over 5 MB, for example), the process to download it can take a long time, especially if your Internet connection is slow. Aside from forcing you to wait to read the message, this can cause  problems with your inbox as it clogs things up and monopolizes your computer’s attention. Occasionally, your inbox can even freeze, locking up the downloading process and forcing you to start again. In order to address this, PSMail introduced archiving, an option where a large message intended for you can be saved on our system and accessed directly through a link. This prevents the long download times and protects your inbox from a large message that could take up an inordinate amount of space. Continue reading What is archived email and how can I access it?

How can I save email messages even when my inbox quota has been filled?

Creating Personal Folders

To save copies of email from your Inbox (or other IMAP folders), you need to first create a personal, or local, folder on your computer into which you will move them.

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