Scheduling Email

PSMail’s email system now (Jan. 2021) allows for scheduled delivery of emails. Here is a quick overview of the new feature:

  1. When you visit the Compose menu on the PSMail Dashboard, you should now see a dropdown icon next to the Send button.
1. Schedule dropdown menu

2. Clicking on Schedule will display a calendar (presented to you in your local timezone). Simply choose the date and time that you want the email to send and click schedule again.

2. Pick Schedule in local time zone.

3. You will then see a confirmation window letting you know that the email has been successfully scheduled.

3. Schedule

4. Once a scheduled email has been setup, you’ll see a Schedule Manager which is also accessible from Compose -> Schedule on the sidebar menu. There are three icons presented for each message giving you the option to “Reschedule,” “Modify,” or “Delete.”

4. Schedule Manager window

5. While Reschedule and Delete are self-explanatory, clicking on the Modify icon will display the current message with an Edit button that allows you to change the subject and content of the message.

5. Edit or replace the message to be scheduled.

6. You’ll also notice a Show Sent button that can show you previously scheduled and delivered emails from your account.

6. Show Sent button is revealed if old scheduled messages were processed for this PSMail user.

Once a message sent, it is stored in your Sent folder (SENT-ITEMS) like any other email and can be reviewed there to see both the content and the date/timestamp when it was sent.

Some important things to remember when scheduling emails:

  • Delivery failures of scheduled emails will end up as a short report sent to you via email but can also be seen in Compose -> Scheduler.
  • Scheduled emails are updated with the appropriate Date/Time when the emails are sent out.
  • Features such as Blind Copy (Bcc) can be used with scheduled email and are supported.
  • Email bounces or automatic responses may not be received in your inbox due to the non-interactive email that was delivered.

As always, if you have a question about scheduling email, feel free to shoot us a note at our helpdesk!