Why am I getting a “DEBUG: Erstat” error?

Question: When I try to access my account I get a error page with “DEBUG: Erstat XXXXXXX” where XXXXX is a number.

The DEBUG: Erstat error message is related to your account being accessed concurrently from multiple computers.  This is seen as a security violation and your login session is terminated to protect your account from concurrent access.  Concurrent access makes it difficult to protect your account from “session hijacking” and can cause your credentials to be compromised.  If you have further questions, please contact us for support / help.

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