“There are some sites and protocols that seem to be blocked by VPN. Why is that?”
Our VPN service includes a built-in protection against sites that carry sexual, illicit, or illegal content. We also block sites that spread viruses, malware, and distasteful content (such as racist messages) and sites and protocols* that provide illegal software or media distribution. We block these sites for the safety of our users and their families. If you are trying to access a website that is being blocked but does not fit into one of our prohibited categories, please contact us and we will remove the site from the blocked list.
* Protocols such as SMTP and Jabber (Chat) are allowed only to PSMail servers.ย Secure SMTP is allowed to any site from PSMail’s VPN.