Reset your password Where would you like to receive your One Time Password (OTP)? to my email address – I have access to my mailbox through a saved password on my email client (like Outlook, Mac Mail) to my alternate email address, I have a registered alternate email address to which you can send OTP to, I will login and reset my password to my registered mobile phone number as a text message / SMS. I cannot use any of these options just open a service ticket for my account This assumes you have saved password in an email client like Outlook or your phone and are able to access your mailbox but not able to login to the website. Use email address that you have registered as alternate contact. If you don’t have an alternate contact setup, you cannot use this option. Use international format number that exactly matches your preference settings for your PSMail account for e.g., US number(404)704-0961 will be +14047040961
