On rare occasions, an address book will be lost when a user is editing it. This happens when there is interruption in the user’s Internet connection. In order to restore the address book, follow these simple steps:
Step 1: Login at https://mail.psmail.net/mail
Step 2: Expand the address book by clicking the + sign next to Address book on the left sidebar.
Step 3: Click on Edit on the left menu bar. On the top side of the page you will see a Restore Backup option. Click on this to restore the most recent backup version of your address book.
Category: PSMailbox FAQs
Questions about using your PSMail account and correcting issues related to specific services (i.e. “Accessing PSVPN through a proxy” “Why are my outgoing messages failing to send from iMail [MAC OS X]?” etc.)
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Why am I getting a configuration error when I try to log into Tunnelblick?
“When I try to log into Tunnelblick, I get an error that says,’Tunnelblick Configuration Problem: Tunnelblick could not be launched because of a problem with the configuration. Please examine the Console Log for details.’ What does this mean?” Continue reading Why am I getting a configuration error when I try to log into Tunnelblick?
Using Bcc and Cc with webmail
Many times when you write an email, you may want some recipients to be in the Carbon Copy (Cc) or in the Blind Carbon Copy (Bcc). The different is Bcc recipients will not be able to see other recipients, works more like Groups and Lists in PSMail. When using PSMail you can select one or all recipients to become Cc or Bcc recipients.
Continue reading Using Bcc and Cc with webmailWhat should I do if my mobile device says that the certificate provided by PSMail is not trusted?
Please note that PSMail’s certificate is registered and usually up to date. Verify the following information:
Why do I keep getting an error when I check my mail using Internet Explorer on my MAC OS computer?
Explanation of the “Security failure. Data decryption error” received with Internet Explorer on a Macintosh OS 9 computer.
What is an email alias and how do I use it?
Similar to how it may be used in a spy movie, an alias is an assumed name that is not your own. In the case of PSMail, it’s an assumed email address.
Continue reading What is an email alias and how do I use it?
What is Stunnel and how do I use it?
The Stunnel program is an alternate method for using SSL that allows unsupported email clients to connect to our encrypted servers.
Why do some of my incoming emails contain a winmail.dat file?
Email users sometimes find that they receive email messages with a strange file attached: winmail.dat. When they attempt to open this file, either it can’t be opened at all, or it contains “garbage” data. In this article we explain the problem and offer solutions to help correct it.
Continue reading Why do some of my incoming emails contain a winmail.dat file?
How can I test my connectivity to your servers?
Test your connectivity and find out more about our major network providers through the links provided in this article.
Continue reading How can I test my connectivity to your servers?
Why am I receiving the MS R6025 error when I use PSMail?
Explanation of “MS Visual C++ Runtime Error R6025”.
Continue reading Why am I receiving the MS R6025 error when I use PSMail?