At PSMail, we provide our subscribers with secure VPN service at no extra charge.
Category: PSMailbox FAQs
Questions about using your PSMail account and correcting issues related to specific services (i.e. “Accessing PSVPN through a proxy” “Why are my outgoing messages failing to send from iMail [MAC OS X]?” etc.)
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How does my PSMailbox help me manage SPAM?
This article contains a comprehensive list of questions and answers concerning SPAM and how your PSMail account can help you deal with it.
What should I do if I’ve forgotten or lost my password?
“I’ve lost my PSMail password. Can you send it to me?”
When a request comes in claiming to be a PSMail user and asking for an account’s password, we at PSMail recognize that this could be a security threat. For your protection, PSMail employees will first verify that the person sending the email is really the person who owns the account. If everything checks out, we can help you reset your password.ย We will NOT be able to send the user their current password (PSMail staff will never access our subscribers’ password information). Instead, we reset the password and allow the user to create his/her own. Continue reading What should I do if I’ve forgotten or lost my password?
Why is my computer “Unable To Verify Session Integrity” when I try to login to PSMail?
An explanation of the error message: UNABLE TO VERIFY YOUR SESSION INTEGRITY.