|
PROBLEM: Norton Anti-Virus - Trouble with Setup |
|
|
|
There is a known conflict with Norton Antivirus when setting up SSL Secure POP3 or SMTP Service with psmail. Quote from Symantec Website : Symantec Support Center
Norton AntiVirus email scanning is not compatible with Internet service providers using Secured Socket Layer protocol (SSL and TLS)
Situation:
You have an Internet service provider (ISP) that uses the Secured Socket Layer (SSL) protocol to download email to its incoming POP3 server. When you configure Norton AntiVirus email scanning to scan email attachments, the program does not appear to scan email attachments. You may also see the error message "An encrypted email connection has been detected. Please see help for more information on how to transmit encrypted email."
Solution:
Norton AntiVirus email scanning does not work with an ISP that is using the SSL protocol. Also, Norton AntiVirus email scanning will only scan email that arrives on default ports 110 or 25.
If your ISP uses the SSL protocol, then you must disable email scanning in order to send and receive email. Read the document that applies to your version of Norton AntiVirus for information on how to disable email scanning.
* Turning on or turning off email scanning in Norton AntiVirus 2002/2003/2004
* How to disable email protection in Norton AntiVirus 2001
Note: Even though email scanning is disabled, your computer is still protected from viruses. Norton AntiVirus Auto-Protect will scan email attachments when you save the attachment to the hard drive. After you disable email scanner, be sure that Auto-Protect is enabled, and then run LiveUpdate regularly to insure that Auto-Protect has been optimally configured. Auto-Protect provides real-time virus protection from any source, including the Internet, and will automatically scan email attachments whenever they are accessed.
Product(s): Norton AntiVirus 2001, Norton AntiVirus 2001 Professional Edition are products and trademarks of Symantec Corporation PSMAIL.NET is only using reference from their website for your troubleshooting purposes. |
