Question/Incident:

When I use the web based email I get an error MS Visual C++ Runtime Error R6025? Full Error: as seen in Microsoft IE

• Microsoft Visual C++ Runtime Library
• Runtime Error!
• ProgramC;\Program file\intertnet explorer\iexplorer.exe R6025
• -pure virtual function call

Psmail Response / Resolution:

We have seen this strange error and behavior in some Microsoft IE browsers. We are currently not able to recreate in a test lab. We believe the error is related to the the "display" status bar on the top. Unable to find why IE is causing this error and crashing.

Please know the easiest way to solve this is to use a seperate link we created. If this error occurs on your machine, please follow the instructions below:

• To access your PSMailbox login to WebMail from https://mail.psmail.net/mail/
• On the right hand frame/ windows, click the link "OLD" under "Read Mail".

If the same error happens, please email This email address is being protected from spam bots, you need Javascript enabled to view it .

If the error stopped occuring with this method, please email This email address is being protected from spam bots, you need Javascript enabled to view it .