|
|
|
PSMail Quick Tip: Encrypt your Wi-Fi? When you install a wireless network, it's tempting to keep the vendor's default network name and leave the network unencrypted. But doing so is an open invitation... |
|
Read more...
|
|
PSMail Help  Help for PSMailbox subscribers: How to setup email clients, use webmail, use VPN client, and other answers.
|
|
What is PSVPN, do I need it? PSVPN is a type of a VPN (Virtual Private Network) system service provided by PSMail. |
|
Read more...
|
|
What is PSLists?
PSLists is a secure email lists that is provided as part of PSMailbox
service
What are the different type of lists in PSMail system?
- Broadcast for sending newsletter - Not threaded meant for one way communication. Only the list owner or list administrator can send to this list
- Threaded discussion for group discussions - threaded and a copy of the threads maintained onlne for all subscribers. All subscribers can post and keep a discussion alive or start a new discussion. Whatever you send (reply or new topic) goes to the whole group. An archived copy is available online in a threaded discussion for every subscriber through a list password. Non PSMail subscribers can also access this online setup.
- Ad-hoc discussions. Similar to group discussions, whatever is sent to the list is broadcasted to all subscribers, but replies are sent to the original initiator of the topic. When you hit reply you are writing only to the sender and not the whole group.
- Anonymous : In this group there is a set of approved senders and subscribers. Approved senders can send email to this list; the email is then forwarded to subscribers. Ideal for office group. The reply or response is not expected in these groups.
How secure is PSLists?
It uses encrypted communications for authorized users and internal PSMail users even in different domains. Non PSMaill subscribers who are part of the group may not get fully encrypted communication, we use opportunistic encryption when reaching non PSMail users
How many groups can I have?
10 lists are allowed for each user and each list can have only 300 subscribers
- I sent email to three groups that I manage only one group got the message, why?
You can send a email to one group only at a time. Multiple lists cannot be sent the same message with multiple To: fields.
I sent an email to a PSLists list and it bounced back?
Note that only subscribers can post to lists. Only the owner or the list administrator can send emails to a Broadcast. If you have followed the instructions, but cannot understand an error message, please forward the bounce error message with error code number to
This email address is being protected from spam bots, you need Javascript enabled to view it
Can I send the email group as a BCC recipient?
You should use the To: field in sending the email to lists. There is no need to use Bcc: field when sending to a list email address. It is required that you send to only one lists at a time and do not copy yourself or other people the same email. The recipients of the email cannot see or find the email address of the other subscribers, they can only see the email address of the sender and the list email address.
Is there a size and recipient limit for PSLists, can I increase it?
PSLists are allowed a maximum number of 300 recipients. The maximum message size for lists is 1 MBytes. Messages that are larger than this limit, up to 10 MBytes will be stored on the server. Users can collect these messages through a unique URL that will be emailed to them. This is designed to avoid routing very large messages to many recipients that can clog their mailbox. Note, that you can set the limit on the list to be smaller than 1 MBytes to ensure the lists is useful for users with slow network access.
Can I use "Send Large Files" to send messages of 500 Mbytes to PSLists ?
This is NOT recommended or supported by our system. "Send Large Files" is File share utility that is for sending movies, documents securely to other people and is best designed for sharing large documents. PSLists is not designed to work with File share.
|
|
|
Below are the various popular email client software packages and the
instructions for viewing headers in each.
AOL Email, Compuserve, Eudora Pro,
Excite Webmail, Free Agent/Agent,
Hotmail, Juno Version 4+, Lotus Notes 4.6 (Win 9x client),
Microsoft Exchange, Microsoft Internet Explorer,
Microsoft Internet News, Microsoft Outlook 98 and Outlook 2000,
Microsoft Outlook 2007,
Microsoft Outlook Express 5,
Mozilla Thunderbird, Netscape Messenger,
Netscape News, Newswatcher,
Operamail, Pegasus, Pine,
Unix, and WebTV.
|
| AOL Email |
The email files are in an html format. The objective is to save the file in html format. This can be done as follows:
Open the email message you want to save, as if you were reading it -
Near the top, at the bottom of the To: / From: section, click on
"Details" to reveal the header. (you could simply copy and
paste this information also)
Move mouse cursor to the top tool bar, click on "File"
Move mouse cursor to "Save as..." and click.
Identify which directory you would like to save the file in. This is
done using the normal save function of Windows. If you are not real
comfortable with directories, save the file in "Desktop". This will
have the file icon visible on you regular desktop screen and very easy
to find later on.
Provide a name of the file in the "file name" box.
Select the "type" as "html" if possible. If your browser does not show
"html" type, just select the type as "All Files" and add ".html" to the
file name generated in step 6, such as email.html. The "dot" before the
html extension is important. The objective of this step is to have the
extension of the file as an "html" type file.
Press "Save".
To forward the file to someone else (law enforcement, lawyer, ISP):
Move cursor to the top tool bar and click on "Write"
Insert the email address you want to forward the file to
Type any info in the body of the message, if needed
To add the html file you just generated in the above steps, click on "Attachments"
When the "Attachments Window" opens, click on "Attach"
Find the file in the directory window and highlight the file name. If
you followed the "Desktop" instructions, the directory name is
"c:\desktop". If there are too many files that appear, type "*.html" in
the file name. The use of the asterisk (also called a star by some)
lists all files that are html.
Click on "open"
Click on "OK"
Click on "Send now"
The message and attached file have now been sent.
Please be aware that AOL only keeps messages in your INBOX for two
weeks, unless you save it as NEW or save it in a separate folder in
your AOL directory on your computer.
Additionally, a screen name of TOSEMAIL1 has been identified as a
source of help for unacceptable email in the AOL system. Just enter
tosemail1 in the "send to" screen. If you are outside of the AOL
environment, the address is
This email address is being protected from spam bots, you need Javascript enabled to view it
|
| Compuserve |
The default option is that full headers appear at the BOTTOM of each received message. |
| Eudora Pro |
When reading an email message, look at the toolbar just above the message itself. There should be a button that reads
BLAH
BLAH
BLAH
in black and white. Click on this and the full headers will appear.
Then select all, copy and paste into a new message to send to the
offender's ISP, or click on the forward button and the full headers
will automatically be placed in the new email message. |
| Excite Webmail |
View the message
Use the "save to disk" option
Open the message's text file with your favorite text editor (notepad)
Copy the message from the text editor |
| Free Agent/Agent |
Click
on MESSAGE, then "Show Full Headers." Go to the message, click inside
the message pane, COPY, then PASTE to a text file or forward the
message to yourself or to the appropriate ISP. |
| Hotmail |
Go to Options
Go to Preferences
Scroll down to Headers, then click on Advanced Headers |
| Juno Version 4+ |
On
the drop down menu "Options", choose "Email Options.." (press ctrl-E)
Under "Show Message Headers", select the "full" option. Click the OK
button to save the setting.
Juno version 4+ can display MIME and
HTML email, but does not provide a way of Viewing the HTML Source for
the message within Juno.
To get the full source, including HTML codes:
In the Juno mail client, click "file" and then "Save Message as Text File.." (ctrl-T).
Give the file a name which you will remember (many people save temporary files to the desktop).
Double-click on the resulting file. |
| Lotus Notes 4.6 (Win 9x client) |
Open
the properties box on the message (in the default installation of the
Notes Client, it will be the first smart icon on the left, but you can
also right-click on the document and choose properties from that
menu)
Choose the second tab on the properties box, which is a list of fields and their contents
Scroll down to the field "$additionalheaders."
Select the contents of the field and hit Ctrl+C to copy them to your clipboard
Open a new email message, put your cursor in the body of the message, and hit Ctrl+V to paste the headers there
If Notes will not permit you to select the contents of the field,
you'll have to manually copy them to a new message - please be very
careful in doing so. |
| Microsoft Exchange |
To read (and copy) the header using Microsoft Exchange, do the following:
Open the message in Exchange to view it. Choose "File," then
"Properties," then "Internet." The header will be visible and will be
highlighted. Simply right click and copy it. Then paste on the front of
the message and forward it to your abuse department. |
| Microsoft Internet Explorer |
I just stumbled onto a way to attach the full header to a message.
Choose "Properties" under "File". Click on the "Details" tab. This will show the full header.
Now right click and choose "Select All". Right click again and choose
"Copy". Start a new message, right click again, and choose "Paste".
This will paste the entire header into this new (and temporary)
message. Copy the header from the new message and paste it back onto
the original. The paste command doesn't work directly on the original
message.
This isn't elegant, but it seems to work. |
Microsoft Internet News
|
For
those people who use Microsoft's Internet News, simply (while viewing
the message) click on File, Properties, then click on the Details tab.
Sending complaints to
This email address is being protected from spam bots, you need Javascript enabled to view it
will also work. Some other
addresses are support@, webmaster@, and newsmaster@ |
| Microsoft Outlook 98, Outlook 2000,
Outlook 2003 |
Open the message and select View, then Options from the drop-down menus.
Near the bottom of the screen you'll see a section titled INTERNET HEADERS.
You can copy the headers and paste them into an email elsewhere to get them to the proper people. |
Microsoft Outlook 2007 |
Double click on the email message so that it is open in its
own window. Outlook 2007 uses a watered-down version of Word 2007 as the
email editor and with it comes the new ribbon user interface. Thus,
the "Options" feature is no longer under "View", as with previous versions
of Outlook, and takes some hunting to find it, but it is there. It is
on the "Message" tab, in the "Options" block, which is the fourth block
over. To the right of "Options", there is
a little button with an arrow in
it. Click on it and you have
the message options menu with
the internet headers in the bottom section. Select this
information and copy/paste it as needed. If you don't have the message yet
open, which is better yet, and you wish to see the header, right click on
the message in your inbox and choose "Message Options". You will be
looking at the headers at this point. |
| Microsoft Outlook Express 5 |
There's
an even easier solution to expanding Microsoft's Outlook Express 5
headers so that you can copy and paste it to another window:
Right click on the message and select Properties.
Choose the Details tab and select the Message Source Button.
Select All (CTRL + A) and Copy (CTRL + C).
Close the Message Source window and the Properties window.
Select New Mail and position your cursor in the body of the email.
Paste (CTRL + V) the copied information.
Send the email to the ISP where the SPAM/UCE originated from.
Additional Method
Here's a tip to simplify the process of getting full headers when using
Outlook Express 5 and Windows 98 (don't know about other versions of OE)
Instead of selecting the message,
right-clicking properties, clicking details, then message source,
simply select the message and press Ctrl-F3. Then press Ctrl-A followed
by Ctrl-C. (Ctrl-F3 takes care of all the steps necessary to get to the
full header. Ctrl-A selects all the text and Ctrl-C copies it to the
clipboard.)
Now start a new message or just forward the original message (which
takes less time than opening a new one) to the originating ISP. |
| Mozilla Thunderbird |
To read the email headers in the Mozilla Thunderbird email
client, simply open the email. On the menu bar, go to View | Headers
and select "All". The headers are immediately displayed. The
menu choices and the results are shown in this
hyperlinked image. |
| Netscape Messenger |
To
read the email header in Netscape Messenger (the email reader supplied
with Netscape communicator) press Ctrl-U. A new window will open with
the full message including the complete header. To copy this to a email
message press Ctrl-A to highlight the entire message then Ctrl-C to
copy it. Open the email message you want to send. Using the mouse,
place the cursor in the body of the message, select edit / paste as
quoted, from the menu bar. |
| Netscape News |
I
found a simple way to view the headers of news spam in Netscape. Simply
click View-> document source when you're looking at the offending
item. The full headers are then visible. |
| Newswatcher |
If you want the full headers on Newswatcher, go to File, choose Preferences, and check the Show Article Headers box. |
| Operamail |
Choose Options and enable [x] Show Message Headers in Body of Message |
| Pegasus |
In Pegasus, just hit Ctrl-H (or the backspace key) while reading a message. You will see the full headers.
Do this *before* hitting "F" (for Forward), and the full headers will be forwarded, too.
(True for Pegasus 2.53, at least) |
| Pine |
You must configure Pine to allow showing message headers. You may skip steps 1-3 below if you have performed this configuration.
>From the main Pine menu, type S for Setup, then C for Config.
Use the space bar and down arrow to scroll until you reach the option [ ]
enable-full-header-cmd, then type X in the box to toggle the option on.
Type E to exit Config, and Y to save changes.
The next time you read a message, type H and the full headers will be
displayed at the top of the message. Type H again to hide the
headers. |
| Unix |
I
think I've figured out one way of of getting the full headers on Unix.
We received a spam and the message had just the usual "from," "to,"
"date," "subject" headers. But when I saved the message in a directory,
then used the "type" command or printed it out, full headers magically
appeared, showing where they were really posting from.
Another Tip:
Some more header info for some Unix mail programs.
Nearly nobody uses mail and mailx any more, but they're available on
almost all UNIX systems, so let's start with those. You can exit your
current mail program without changing the mailbox and then look at the
mail message using mail or mailx.
Showing a mail message with the Print or P
command displays all of the header lines. Note capital P -- it's
important.
Saving the current mail message with the saveretain command saves all
of the header lines. (On some systems, Save or S -- note the capitals!
-- does this too).
There are lots of other mail readers; the one I use is ELM. In ELM, you
display the headers for the current message with the H command. |
| WebTV |
While viewing the email, hit "Forward" on the sidebar. Address the document to yourself. Completely erase the subject line.
Put your cursor on the first line of the "body" (text area); Hit
"Return" (enter) twice. Your cursor should now be on the 3rd line of
the text area.
Type any "Alt" character on this line; DO NOT HIT "RETURN"
Cut and Paste the "Alt" character onto the subject line: (CMD+"A"),
(CMD+"X"), (CMD +"V") The "Alt" character should "jump" down to the message text-area.
Hit "Send"; open the received mail. |
| |
|
|
|
|
Our Secure IMAP supports allows email clients to connect to our systems using IMAP instead of traditional POP protocol. |
|
Read more...
|
|
|
Instructions for email clients software such as Microsoft Outlook, Outlook Express, MAC OS X Mail, Entourage, Mozilla Thunderbird instructions for use with PSMailbox.
The settings detailed in this document help ensure that you are able to use email client software and it secruity SSL/STARTTLS features to download email from PSMail
Read more...
Windows Vista Mail setup (new) ...
|
|
|
Question/Incident:
When I use the web based email I get an error MS Visual C++ Runtime Error R6025? Full Error: as seen in Microsoft IE
- Microsoft Visual C++ Runtime Library
- Runtime Error!
- ProgramC;\Program file\intertnet explorer\iexplorer.exe R6025
- -pure virtual function call
|
|
Read more...
|
|
|
I get a "Security failure. Data decryption error" when I try to login
to psmail with Internet Explorer on a Macintosh OS 9 computer.
|
|
Read more...
|
|
|
If you received your PSMailbox subscription directly from PSMail, your payment is due yearly at the beginning of the month that you registered.
If you are part of a group, please contact your group administrator. |
|
Read more...
|
|
|
I lost my address book when I was trying to edit it online. Please help!
This happens rarely when there is interruption in your connection. You can restore the backup address book. Here are the steps,
Login at https://mail.psmail.net/
Expand the Address book by clicking the + sign next to the address book on the left menu bar.
Click on EDIT on the left menu bar.
On the top side of the page, you will see an option called "Restore Backup", click on this to restore your last well known backup of addresses in the address book.
|
|
|
Setup and troubleshooting information for Eudora. |
|
Read more...
|
|
|
Below is our complete information list on SPAM and how to control it with your PSMailBox.
|
|
Read more...
|
|
|
How to setup email access on iPod/iPhone |
|
Read more...
|
|
|
There is a known conflict with Norton Antivirus when setting up SSL Secure POP3 or SMTP Service with psmail. Quote from Symantec Website : Symantec Support Center
Norton AntiVirus email scanning is not compatible with Internet service providers using Secured Socket Layer protocol (SSL and TLS) |
|
Read more...
|
|
|
We do not give out passwords. Instead, we reset them for you. But first, we want to make sure the request to reset your password is valid.
|
|
Read more...
|
|
|
When I try to login from my browser, get this error message:
UNABLE TO VERIFY YOUR SESSION INTEGRITY
Why does this happen is something wrong with your server? |
|
Read more...
|
|
|
Alias is a like a nickname that points to your primary PSMailbox. Your account may have two alias names. |
|
Read more...
|
|
|
Dealing with the winmail.dat file: The problem and solutions |
|
Read more...
|
|
|
Stunnel program is an alternate method for using SSL when reaching PSMail to provide server-side encrypted email service. Stunnel Installer for psmail is available at Download; Please note the product is an opensource software from http://www.stunnel.org |
|
Read more...
|
|
|
My PDA Windows Mobile or Pocket PC complains that the certificate provided by mail.psmail.net is not trusted. What should I do?
|
|
Read more...
|
|
- Launch the Versamail program on your Palm device.
- Click the Application Menu button. On Treo 650 smartphones this
button is located above the Mail icon.
- Select the Accounts menu and then Account Setup from the
menu.
- Click the New button.
- For Account Name enter PSMail.
- For Mail Service select Other from the drop-down menu.
- For Protocol select IMAP.
- Click the Next button.
- Enter your PSMail username* and password and click the Next button.
(* Your psmail username is username-psmail.net if your email is username@psmail.net)
- Enter your full PSMail e-mail address: (username@psmail.net) and
for Incoming and Outgoing Mail Server enter mail.psmail.net and
click then Next button.
- Once the account setup wizard has completed, choose Advanced or Next
to configure additional mail options.
- You will be taken through a number of screens to configure your additional
mail settings. Choose the options that best suit your needs. Make
sure to select the following options in these screens:
- In the Incoming Mail Options screen, check the box that says Use Secure
Connection (SSL).
- For the Outgoing Server Settings (or Advanced Outgoing Options) screen,
selectMy Server Requires Authentication (ESMTP). Also, if available,
check the option Use Secure Connection (SSL). Click Done
to complete the wizard.
- Finally, click the Get or Get Mail button to download your e-mail.
|
|
Read more...
|
|
|
|
|
|
